You can apparently have a horse with a trainer for a considerable period of time (paying $77 + a day for the privilege) and still receive an email which suggests:

a) carelessness
b) that someone is too lazy to look up a file; and/or
c) that they have utterly no idea how offensive an email of this nature can be to an owner [because let's face it - all of us are fond of our horses]

The email to the group of owners reads as follows -

"THE HORSE went back into pre-training yesterday after doing well during her recent break. At this early stage I anticipate she will be there in work for approximately four weeks before heading back to the main stable."

'The horse' does (apparently) have a name (she has even won with it on 2 occasions) and she has also been with the trainer for more than 18 months. Any ideas why the sudden onset of amnesia as to her name?

I know trainers are busy but they're no busier than most people. It costs a lot to have a horse in work. These sort of emails are not, I would humbly suggest, the ones that make you think "gee I want to go and buy another 4 horses to put in someone's stable so they can forget their names as well".